Mrs Flatpack (A trading name of Belvoir Associates Ltd)
Our sales line is open Monday to Friday 9am - 5pm
In light of the ongoing developments with Covid-19 we would like to assure you that we are closely monitoring the situation and following advice from Public Health England and the UK Government.
In the meantime we would encourage anyone that has already or is in the process of purchasing from us and is in isolation or has to self-isolate prior to delivery, to please let us know as soon as possible, we can then ensure the transport company is aware.
If you are expecting a delivery whilst you are in isolation the transport company has been advised to knock on your door and then step back, they will confirm that you are the correct person named on the order and then unload your parcel to your front door, they are not, at this time, permitted to enter your property.
During this time we will do our utmost to deliver within our 5-20 working delivery promise, however with the uncertainties surrounding the Covid-19 virus there may be some delays, with the lead times being up to a maximum of 4 weeks. We will endeavour to keep customers informed of any delays that will affect the delivery of their orders.